LIVE - Rough Times!!

When I first purchased this program, my intention was to compare & test it in Live Sound Reinforcement / Production situations, and against other software based audio cue software. I found it difficult to even find trustworthy music cue software out on the market. I found two. This WAS one. I am using a 2011 MacBook Pro 13"/i7 2.7 GHz/8GB RAM w Mac OS X Lion 10.7.3…. more than enough for this software. It worked great for the first 30 or so times i used it. I created a soundboard with no more than 12 cues on it from a direct folder I created on the Desktop for the specific show as I had done many times before. Tested them all, and then tested them again. All WAS well…. Until ShowTime and I tried to open Soundboard…. opps…sorry. I sent a couple reports to Apple and Ambrosia support, but too bad Ambrosia support closes at 5 pm EST. I am in CA…PST. TOO LATE! "No worries" I think, as I AM in the HOT seat with 10 mins left till rehearsal and no Soundboard app. I then proceed to open my OTHER audio cue software and import my cues…flawlessly…in 2 mins (at least 2x faster transfer rate)! I can say that someone got SMOKED in the reliability department. Needless to say, I DO LOVE the editing ability and iPad app (wish i could edit from the iPad directly without having to sync all the time). But from now on until I heard back and undergo more testing with this software, I will continue to use my OTHER program which HAS proven its reliability through many other productions. Thanks for your efforts and I hope you take this well. I will be looking forward to hearing from your support team, and I will continue to review this software.

Sinewavz about Soundboard